How to install an eSIM on an iPhone

eSIM Installation Guide - iPhone iOS 18 | Oraccesses

eSIM Installation Guide

iPhone with iOS 18

Welcome to Oracces! This guide will walk you through installing your eSIM on your iPhone, step by step. Installation only takes a few minutes and requires no special technical skills.

Before we begin

Ensure that the following conditions are met:

  • Your iPhone is eSIM compatible (iPhone XS, XR or newer model)
  • iOS 18 or later is installed
  • You are connected to the Internet (WiFi recommended)
  • Your iPhone is not carrier locked.
  • You have received your Oracces activation email with the link or QR code.
💡 Important: The eSIM can only be installed once. Make sure you follow all the steps carefully before starting the installation.

Method 1: Installation via link (Recommended)

This is the simplest and fastest method. The link in your email automatically configures your eSIM!

1

Open the Oracces email

Open the confirmation email you received from Oracces on your iPhone.

Locate the "Install my eSIM" button.

2

Click the install button

Press the "Install my eSIM" button directly from your iPhone.

Your iPhone will automatically open the eSIM settings with the information pre-filled.

⚙️

Automatic opening

The Settings app opens automatically with your eSIM information pre-filled.

📱 → ⚙️
💡 Tip: Make sure you open the link directly from your iPhone. The link won't work if you open it from a computer or other device.
3

Confirm installation

A confirmation screen will appear with the details of your Oracces package.

  • Check the displayed information
  • Tap "Add a cell phone plan"
✅

Oracces Package

Mobile data

Your eSIM plan is ready to be installed

4

Automatic activation

  • Please wait while the eSIM profile is being downloaded (approximately 30 seconds)
  • The eSIM is installed automatically
  • Press "OK" when activation is complete.
Installation in progress...

Downloading the eSIM profile
Please wait a few seconds

✅ Done! Your eSIM is now installed. Proceed to the "Setup after installation" section to activate it.

Method 2: Installation via QR Code

If you prefer to use a QR code or if the link is not working, follow these steps:

1

Open Settings

Open the Settings app (grey icon with gears).

⚙️

Settings app

Grey icon with gears

2

Access Cellular options

In Settings, tap Cellular Data or Cellular .

⚙️ Settings

✈️
Airplane Mode
›
📶
Wi-Fi Oracces-WiFi
›
📱
Cellular data eSIM configuration
›
🔔
Notifications
›
3

Add a cell phone plan

Tap Add a cellular plan or Add an eSIM .

📱 Cellular data

📊
Cellular data
›
➕
Add a cell phone plan Configure a new eSIM
›
🌐
Roaming
›
4

Scan the QR Code

  • Choose "Use a QR Code"
  • Point your camera at the QR code received by email.
  • Wait for the QR code to be detected automatically.
📷

Point your camera at the QR code

Automatic detection

💡 Tip: If you are having trouble scanning, increase your screen brightness and make sure the QR code is clearly visible and complete.
5

Activate the package

  • Tap "Add a cell phone plan"
  • Please wait while the eSIM profile is being downloaded (approximately 30 seconds)
  • Press "OK" when activation is complete.
📶

Activation in progress

Configuring your Oracces eSIM plan

This can take up to 30 seconds

Method 3: Manual Installation

If neither the link nor the QR code works, use the manual method:

1

In Settings > Cellular Data , tap Add Cellular Plan .

2

Tap "Enter details manually" at the bottom of the screen.

3

Enter the information provided in your email:

Field Information
Address SM-DP+ As indicated in your email
Activation code Code provided in your email
confirmation code If required, code provided in your email
4

Press "Next" and then wait for activation.

Configuration after installation

Once your eSIM is installed, you will need to configure it to use it:

Rename your eSIM

To better identify your Oracces plan:

  • Go to Settings > Cellular Data
  • Tap on your new eSIM line
  • Select Cellular Plan Label
  • Choose a name (e.g., Oracces Voyage )

Enable mobile data

To use the internet with your eSIM:

  • In Settings > Cellular Data
  • Tap Cellular Data
  • Select your Oracces line

Enable roaming

⚠️ Important: Roaming must be enabled to use your Oracces eSIM abroad.
  • Go to Settings > Cellular Data
  • Press your Oracces line
  • Enable Data Roaming

Check that everything works

To ensure your eSIM is installed correctly:

  • Check that your operator's name appears at the top of the screen.
  • Try opening a website or application
  • Check your data usage in Settings > Cellular Data
✅ Everything works! You can now enjoy your internet connection with Oracces.

Common problems and solutions

❌ The eSIM does not activate

Solutions to try:

  • Check that you have a stable internet connection
  • Restart your iPhone
  • Make sure your iPhone is not carrier locked
  • Contact our support team if the problem persists.

📶 No network or mobile data

Check the following points:

  • Data roaming is enabled
  • The Oracces eSIM line is selected for mobile data
  • Airplane mode is off
  • Your plan still has data available

📷 The QR code cannot be scanned

Try these solutions:

  • Increase the brightness of the screen displaying the QR code
  • Clean your camera lens
  • Make sure the QR code is complete and not cut off
  • Use the manual installation method

⚠️ Error message "Unable to install"

This message may appear if:

  • The QR code or link has already been used (an eSIM can only be installed once).
  • Your iPhone does not support eSIMs
  • The eSIM profile is invalid or expired.

Thank you for choosing Oracces!

Have a great trip with your eSIM 🌍