
FAQ – eSIM South America (15+ Countries)
Is my phone compatible with eSIM South America (15+ Countries)?
eSIM works on most recent models (iPhone XS and above, Google Pixel 3 and above, many recent Samsung S/Note/Z). The device must be unlocked . Check your settings to see if the Add eSIM option is available.
When does the South America (15+ Countries) eSIM activate and how long is it valid?
Unless otherwise stated, validity starts from the first network connection on site . Set up Wi-Fi before departure and then activate data and roaming upon arrival. Data duration and volume depend on the plan chosen.
Which local networks does eSIM South America (15+ Countries) work on?
We automatically select the best available carriers in South America (15+ Countries) for optimal coverage (4G/5G depending on the area). If needed, you can manually choose a carrier in the settings.
Can I share the connection (hotspot) with the eSIM South America (15+ Countries)?
Yes, tethering is supported on most devices and plans. Performance may vary depending on your local network and usage.
What should I do if I have activation issues? Am I entitled to a refund?
Start by restarting your phone, enabling roaming, checking your APN and carrier selection. If the problem persists, contact support with your order number. Important: As per our policy, digital products are non -refundable after activation . A replacement/credit may be considered before activation in case of a proven technical issue.



High-speed connection on the networks:
No physical SIM card – no hidden fees
Instant activation – QR code in seconds
Hotspot available – share your connection with other devices
Data only – calls via VOIP apps (WhatsApp, Messenger, Skype)
Flexible plans – 1GB, 3GB, 5GB… available according to your needs
Pre-activation possible – up to 180 days before your trip