eSIM Installation Guide - iPad | Oracces

eSIM Installation Guide

iPad with iPadOS 16+

Welcome to Oracces! This guide walks you through every step to install your eSIM on your iPad. Installation only takes a few minutes and requires no technical expertise.

Before You Begin

Make sure the following conditions are met:

  • Your iPad is eSIM compatible (Wi-Fi + Cellular models)
  • iPadOS 16 or later is installed
  • You are connected to the internet (Wi-Fi recommended)
  • Your iPad is not carrier-locked
  • You have received your Oracces activation email with the link or QR Code
📱 Compatible iPads: iPad Pro (3rd generation and later), iPad Air (3rd generation and later), iPad (7th generation and later), iPad mini (5th generation and later). Only Wi-Fi + Cellular models support eSIM.
💡 Important: The eSIM can only be installed once. Make sure to follow all steps carefully before starting the installation.

Method 1: Installation via Link (Recommended)

This is the simplest and fastest method. The link in your email automatically configures your eSIM!

1

Open the Oracces email

Open the confirmation email you received from Oracces on your iPad.

Look for the "Install my eSIM" button.

2

Click the install button

Tap directly on the "Install my eSIM" button from your iPad.

Your iPad will automatically open the eSIM settings with pre-filled information.

⚙️

Automatic opening

Settings open automatically with your eSIM information pre-filled

📧 → ⚙️
💡 Tip: Make sure to open the link directly from your iPad. The link will not work if opened from a computer or iPhone.
3

Confirm the installation

A confirmation screen displays the details of your Oracces plan.

  • Check the information displayed
  • Tap "Add a Data Plan"
✅

Oracces Plan

Cellular Data

Your eSIM plan is ready to be installed

4

Automatic activation

  • Wait while the eSIM profile downloads (approximately 30 seconds)
  • The eSIM installs automatically
  • Tap "OK" when activation is complete
Installation in progress...

Downloading eSIM profile
Please wait a few seconds

✅ Done! Your eSIM is now installed. Proceed to the "Post-Installation Setup" section to activate it.

Method 2: Installation via QR Code

If you prefer to use a QR Code or if the link does not work, follow these steps:

1

Open Settings

Open the Settings app (grey icon with gears).

⚙️

Settings App

Grey icon with gears

2

Access Cellular options

In Settings, tap Cellular Data.

⚙️ Settings

✈️
Airplane Mode
›
📶
Wi-FiOracces-WiFi
›
📱
Cellular DataeSIM configuration
›
🔔
Notifications
›
3

Add a data plan

Tap Add a Data Plan or Add eSIM.

📱 Cellular Data

📊
Cellular Data
›
➕
Add a Data PlanConfigure a new eSIM
›
🌐
Roaming
›
4

Scan the QR Code

  • Choose "Use a QR Code"
  • Point your rear camera at the QR Code received by email
  • Wait for the QR Code to be automatically detected
📷

Point your camera at the QR Code

Automatic detection

💡 Tip: If you have difficulty scanning, increase the screen brightness and make sure the QR Code is fully visible. Use your iPad's rear camera for best results.
5

Activate the plan

  • Tap "Add a Data Plan"
  • Wait while the eSIM profile downloads (approximately 30 seconds)
  • Tap "OK" when activation is complete
📶

Activation in progress

Configuring your Oracces eSIM plan

This may take up to 30 seconds

Method 3: Manual Installation

If neither the link nor the QR Code works, use the manual method:

1

In Settings > Cellular Data, tap Add a Data Plan.

2

Tap "Enter Details Manually" at the bottom of the screen.

3

Enter the information provided in your email:

Field Information
SM-DP+ Address Provided in your email
Activation Code Code provided in your email
Confirmation Code If required, code provided in your email
4

Tap "Next" and wait for activation.

Post-Installation Setup

Once your eSIM is installed, you will need to configure it to use it:

Rename your eSIM

To better identify your Oracces plan:

  • Go to Settings > Cellular Data
  • Tap your new eSIM line
  • Select Data Plan Label
  • Choose a name (e.g. Oracces Travel)

Enable Cellular Data

To use the internet with your eSIM:

  • In Settings > Cellular Data
  • Enable Cellular Data
  • Your iPad will automatically use your Oracces eSIM for data

Enable Roaming

⚠️ Important: Roaming must be enabled to use your Oracces eSIM abroad.
  • Go to Settings > Cellular Data
  • Tap your Oracces line
  • Enable Data Roaming

Verify Everything Works

To make sure your eSIM is properly installed:

  • Check that your carrier name appears in the status bar
  • Turn off Wi-Fi and try to open a website
  • Check your data usage in Settings > Cellular Data
  • Signal bars should be visible
✅ Everything works! You can now enjoy your internet connection with Oracces on your iPad.

Common Issues and Solutions

❌ The eSIM does not activate

Solutions to try:

  • Check that you have a stable internet connection (Wi-Fi)
  • Restart your iPad
  • Make sure your iPad is not carrier-locked
  • Check that you have a Wi-Fi + Cellular model (not Wi-Fi only)
  • Contact our support if the problem persists

📶 No network or cellular data

Check the following:

  • Data roaming is enabled
  • Cellular data is enabled
  • Airplane mode is disabled
  • Your plan still has data available
  • Reset network settings: Settings > General > Transfer or Reset iPad > Reset > Reset Network Settings

📷 QR Code won't scan

Try these solutions:

  • Increase the brightness of the screen displaying the QR Code
  • Clean your iPad's rear camera lens
  • Make sure the QR Code is complete and not cropped
  • Hold your iPad approximately 20–30 cm from the QR Code
  • Use the manual installation method

⚠️ Error message "Unable to install"

This message may appear if:

  • The QR Code or link has already been used (an eSIM can only be installed once)
  • Your iPad is a Wi-Fi only model (no Cellular)
  • The eSIM profile is invalid or expired
  • Your internet connection is unstable

🔄 My iPad detects no network

Solutions:

  • Toggle Airplane mode on and off
  • Restart your iPad
  • Check that you are in an area covered by a compatible carrier
  • Wait a few minutes for the iPad to connect to the network

Thank you for choosing Oracces!

Have a great trip with your eSIM 🌍