
FAQ – eSIM Caribbean (20+ Countries)
Is my phone compatible with eSIM Caribbean (20+ Countries) ?
eSIM works on most recent devices (iPhone XS and newer, Google Pixel 3 and newer, many recent Samsung S/Note/Z models). Your device must be unlocked. Check your settings to see if the Add eSIM option is available.
When does the eSIM Caribbean (20+ Countries) activate and how long is it valid?
Unless stated otherwise, validity starts at the first network connection at your destination. Install it over Wi-Fi before departure, then activate data and roaming upon arrival. Duration and data volume depend on the selected plan.
Which local networks does the eSIM Caribbean (20+ Countries) use?
We automatically connect you to the best available carriers in Caribbean (20+ Countries) for optimal coverage (4G/5G depending on the area). If needed, you can manually select a carrier in your settings.
Can I share my connection (hotspot) with the eSIM Caribbean (20+ Countries) ?
Yes, tethering is supported on most devices and plans. Performance may vary depending on the local network and your usage.
What should I do if my eSIM Caribbean (20+ Countries) activation fails? Am I eligible for a refund?
Start by restarting your phone, enabling roaming, checking APN settings and carrier selection. If the issue persists, contact support with your order number. Important: digital products are non-refundable after activation. A replacement or credit may be considered before activation in case of a verified technical issue.